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White Paper - Transforming the Transformers

Pacific's new White Paper is out! 

In advance of OPEX Week, taking place 23-27 January in Orlando FL, Pacific has teamed up with speakers to create our new White Paper - Transforming the Transformers. 

With contributions from Conference Chair Brenton Harder,  and Head of Business Productivity Improvement at BNY Mellon, and conference speakers Steven Carleton, Founder and President of CustomerMatters and Amir Ghannad, Founder and President of The Ghannad Group, this White Paper looks at the state of the Change Industry today and what the future holds with the growing hold of digital and automation, as well as how to focus our efforts towards customer experience and develop leadership potential.   

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Tags:

White PaperTransformationTransforming the TransformersOPEX WeekPEX NetworkBrent HarderBrenton HarderBNY MellonSteven CarletonCustomer ExperienceCustomerMattersAmir GhannadThe Ghannad GroupImprovement and Innovationi&iOperations and Technology ManagementPeopleProcess and Technology Change ManagementLeadership and GrowthFinancial ServicesTechnology and MediaStrategic ManagementStrategic ManagementPeople, Process and Technology Change ManagementStrategic Management, Leadership and Growth