Welcome to Improvement and Innovation

Improvement and Innovation is an open community of business specialists with a zeal for cultivating and refining cutting-edge approaches to people, processes and technology and managing change, transformation and growth.

​The i&i community encourages inventive problem solving and passionate exchange - where business professionals and organisations engaged in improvement initiatives are able to share and debate their thinking, research and practice within an open collection of innovators and subject matter experts across a variety of areas and themes.

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White Paper - The RPA Masterclass Interviews: Jon Theuerkauf on Lean and Robotics

The RPA Masterclass Interviews: Jon Theuerkauf on Lean and Robotics In his continuing series of interviews, Erik Gillet speaks to Jon Theuerkauf on how to build a successful Service Automation and Performance Improvement program. Jon's extensive experience gives him great insight into how best to...


Pacific International News – Pacific Places Regional Sales Director at Fortune 500 Company

Pacific’s Automotive and Aerospace team has completed delivery of a Sales Director focused on EMEA. The team, led by Manuel Preg, worked alongside the Global Head of HR and Global Head of Sales to identify a seasoned, energetic leader to increase market share and act as a change agent within the ...


Pacific International News - Pacific places Transformation Change Manager at leading Credit Card Provider

Pacific International’s Financial Services team successfully delivered a Lean Transformation Change Manager at a leading Financial Institution in the United States. The client employs over 15,000 staff across the Americas and sought to build out their Lean Management System, targeting a transform...


Pacific International News – Pacific Places Chief Procurement Officer at FMCG Organisation

Pacific’s Manufacturing, Engineering and Production team, led by Umair Safdar, have placed a Chief Procurement Officer at an internationally renowned FMCG Company based in Europe. The position would see the successful candidate manage an international team of 70 people and a €2 billion P&L budget...


Pacific International News – Pacific places Plant Management at major European Food Manufacturer

Pacific International has completed the search for a Plant Manager with a major manufacturer in the FMCG space. The client required new leadership to enhance its operations at multiple sites covering over 500 employees, and build a successful team that would set a high standard for others to foll...