Welcome to Improvement and Innovation

Improvement and Innovation is an open community of business specialists with a zeal for cultivating and refining cutting-edge approaches to people, processes and technology and managing change, transformation and growth.

​The i&i community encourages inventive problem solving and passionate exchange - where business professionals and organisations engaged in improvement initiatives are able to share and debate their thinking, research and practice within an open collection of innovators and subject matter experts across a variety of areas and themes.

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Pacific International News – Pacific working with Top Tier Consultancy to deliver Senior Consultants

Pacific International News – Pacific working with Top Tier Consultancy to deliver Senior Consultants Pacific’s EMEA team have been working with an international consultancy specialising in operational strategy, to provide new talent in their Turnaround and Restructuring division. The client engag...


Pacific International News – Pacific Brings Operations Excellence Experience to American Nutritional Manufacturer

Pacific International’s Manufacturing, Engineering and Production team, led by Adam Nuzie, has placed an Operational Excellence Manager at a $3 billion nutritional manufacturer. The client sought to grow out their Continuous Improvement program within their Operations. The client needed a profess...


White Paper - Lean for Services: Structured Flexibility

Our new White Paper is out! Erik Gillet presents his new article exploring the concept of Structured Flexibilty, a framework for translating Lean principles from manufacturing to the services sector. Using his extensive background working in Financial Services worldwide, including UBS and Credit ...


White Paper - The RPA Masterclass Interviews: Alex Balbontin on Banking Operations

The RPA Masterclass Interviews: Alex Balbontin on Banking Operations In an exciting new series of interviews, Erik Gillet, whose experience in Process Excellence includes stints at Credit Suisse and UBS, talks to leading figures in Robotic Process Automation. In this paper, Erik interviews Alex B...


Pacific International News – Pacific places Lean Director at European Aerospace Firm

Pacific International’s Automotive and Aerospace team, led by Manuel Preg, has successfully delivered a Lean Director at a leading European Aerospace manufacturer. The client, a Tier One supplier to OEMs including Airbus and Boeing, was looking to implement a Group-wide Operating System and turne...