Welcome to Improvement and Innovation

Improvement and Innovation is an open community of business specialists with a zeal for cultivating and refining cutting-edge approaches to people, processes and technology and managing change, transformation and growth.

​The i&i community encourages inventive problem solving and passionate exchange - where business professionals and organisations engaged in improvement initiatives are able to share and debate their thinking, research and practice within an open collection of innovators and subject matter experts across a variety of areas and themes.

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White Paper - Learning to Leverage Transformational Technologies and Techniques

The advance of innovations both technological and methodological has continued to grow and enhance the potential of Change and Transformation specialists to radically improve businesses. In this White Paper, Joe Rafter and Johnny Johnston share their extensive experience managing and leading crit...


Change and Transformation insight from OPEX Week 2017

OPEX Week, the largest event of its kind, was held in Orlando Florida 23-27 January. With 80+ leading voices in Business Change and Transformation covering the latest developments, emerging trends and best practice methodologies, this year’s programme showcased the industry’s continued growth and...


White Paper - Transforming the Transformers

Pacific's new White Paper is out! In advance of OPEX Week, taking place 23-27 January in Orlando FL, Pacific has teamed up with speakers to create our new White Paper - Transforming the Transformers. With contributions from Conference Chair Brenton Harder, and Head of Business Productivity Improv...


Previewing Pacific's Partnership with America Scores New York 2017

Swinging into action for the coming year, Pacific’s continuing partnership with America SCORES New York will see us taking part in their Winter SCORES Cup on Sunday March 19th at Chelsea Piers. Joining employees from other NYC-based firms, the Winter SCORES cup will see Pacific’s New York office ...


Emerging Trends & Maturing Methodologies at the BPE Conference, San Francisco

The Business Performance Excellence Summit 2016, hosted by the PEX Network and sponsored by Pacific, took place in San Francisco at the end of September 2016. Focused on building comprehensive, sustainable performance excellence programmes, with insight offered by senior professionals working in ...