Welcome to Improvement and Innovation

Improvement and Innovation is an open community of business specialists with a zeal for cultivating and refining cutting-edge approaches to people, processes and technology and managing change, transformation and growth.

​The i&i community encourages inventive problem solving and passionate exchange - where business professionals and organisations engaged in improvement initiatives are able to share and debate their thinking, research and practice within an open collection of innovators and subject matter experts across a variety of areas and themes.

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White Paper - Women in Leadership Series, Part 4

For our fourth entry in Pacific’s Women in Leadership series, Doerthe Heinrigs touches on her role in Lean Administration in the Manufacturing industry, what makes her a good leader and how she has been successful in a male-dominated industry. Doerthe began her Lean career at General Electric (GE...


White Paper - Women in Leadership Series, Part 3

Pacific's new White Paper is out now! In the third instalment of the Women in Leadership series, Isobel interviews Process Excellence expert Carole Plant, who works in the Financial Services industry. She discusses her favourite methodology in transformation, how to gain the trust of employees in...


Microsoft Future Decoded 2019: The Key to Successfully Implementing AI

This years theme at the annual Microsoft Future Decoded conference was strongly centred around Artificial Intelligence (AI). Demonstrating how AI, a powerful tool, can be used for good in order to be more sustainable or to tackle environmental issues such as illegal fishing or deforestation, Micr...


Pacific International Internship Programme 2019

Pacific have had a busy summer with three talented individuals joining us for our Summer Internship Programme 2019. Wanting to give a varied and valuable programme, Pacific arranged many projects for our interns to embark on and work on end-to-end. With two interns, Abdul Kadir and Dawit Tafari b...


White Paper - Women in Leadership Series Part 2

Pacific's brand new interview for our Women in Leadership series is out now! In the second instalment of the series, Isobel interviews organisational culture expert Lizz Pellet on her 'Attract, Retain and Repel' theory, the importance of clearly and accurately defining a companies values and miss...