Improvement and Innovation is an open community of business specialists with a zeal for cultivating and refining cutting-edge approaches to people, processes and technology and managing change, transformation and growth.
The i&i community encourages inventive problem solving and passionate exchange - where business professionals and organisations engaged in improvement initiatives are able to share and debate their thinking, research and practice within an open collection of innovators and subject matter experts across a variety of areas and themes.
Welcome to Improvement and Innovation
Featured Article
Emerging Trends & Maturing Methodologies at the BPE Conference, San Francisco
The Business Performance Excellence Summit 2016, hosted by the PEX Network and sponsored by Pacific, took place in San Francisco at the end of September 2016. Focused on building comprehensive, sustainable performance excellence programmes, with insight offered by senior professionals working in ...
White Paper - Successfully driving Automation in Finance to enhance Customer Experience
Pacific has teamed up with Nina Muhleisen, Head of World Class Delivery at ANZ to create our new White Paper - Successfully driving Automation in Finance to enhance Customer Experience. With Automation remaining a headline trend into 2017, development and deployment of automated systems is a key ...
White Paper - Nina Muhleisen on Continuous Improvement versus Innovation
Our new White Paper is out! Nina Muhleisen presents her new article exploring the differing philosophies and approaches to Continuous Improvement and innovation in industry. How can organisations in the 21st Century use these concepts to drive successful programmes. Through her chosen case-study,...
Pacific International News - Pacific Opens its Melbourne Office
Pacific International Recruitment, the leading provider of Business Change and Transformation talent acquisition and human capital expertise to businesses globally, is opening a new office in Melbourne, Australia to service its clients in the ANZ and wider APAC region. In line with this launch, P...
Pacific International News - Pacific Opens its Düsseldorf Office
Our Düsseldorf Office is Open! Pacific’s DACH team have relocated from our London offices to our new offices in Düsseldorf. With more than 15 years’ experience providing Operations, Strategic Leadership and Change expertise on the mainland continent, we now join many of our major clients and exte...
White Paper - The RPA Masterclass Interviews: Nick Burgess on Successful RPA Programs
The RPA Masterclass Interviews: Nick Burgess on Successful RPA Programs The latest instalment of Erik's RPA Masterclass Interviews sees Erik speak with Nick Burgess on aligning people, technology and operations to create lasting RPA programs. Here Nick shares his experience creating RPA Centres o...
Latest Jobs
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Senior Process Excellence Lead
Salary: N/A LondonA London based global business with a unique niche in its sector seeks a strong Lean Six Sigma Master Black Belt/Black Belt with over 10 years’ experience, to complement a growing team of Operational Excellence/Continuous Improvement experts. The ...
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Head of Customer Resolution and Complaints Management
Salary: N/A CrawleyPacific has been engaged to continue to support this leading financial services business as it transforms it's business operations and client-centric business administration areas. As the business continues to grow and service a number of large co...
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Senior Lean Transformation Lead - Internal Consultant
Salary: N/A KölnPacific International's EMEA Manufacturing and Engineering sector team has been retained by this European Manufacturing business as they continue to transform and build a business for growth and EBITDA improvement. Since the mid 2000’s our client ...
White Papers
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White Paper - Successfully driving Automation in Finance to enhance Customer Experience
Posted on 29th November 2018
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White Paper - Nina Muhleisen on Continuous Improvement versus Innovation
Posted on 16th October 2018
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White Paper - The RPA Masterclass Interviews: Nick Burgess on Successful RPA Programs
Posted on 17th January 2018
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