Head of Operational Excellence (Lean Six Sigma)

Location: Santiago
Posted: over 3 years ago
Contract Type: Permanent
Industry: Disciplines, Sectors, Operations and Technology Management, People, Process and Technology Change Management, Financial Services, Technology and Media
Contact Name: Jordan Franckeiss
Contact Email:

Job Description

Pacific's America's focused team has been engaged by this leading Financial Services firm at C-suite level to help create and roll out a new change journey that will focus of allowing the business to continue to experience growth in the LATAM region,

Under the leadership of the Global Head of OPEX based in North America, you'll be the regional leader for the programme in LATAM based in Chile. As an experienced Master Black Belt and Lean expert, you'll need to have demonstable leadership skills to work closely with the global leadership team and also the local stakeholders in the business. The firm operates in Chile and is a large Operations and Tech hub for the business globally. 

The Global Head has set out a strategy for the programme and is now driving the execution strategy. In addition to traditional Lean Six Sigma activities, the programme is also responsible for driving the automation and smart technology activities within the region. Any experience of deploying physical robots in Tech and Operations centres will be a big benefit as you'll understand the process and data flow elements of the business. 

In addition to driving Operational Excellence, you'll be leading a team and also be responsible for programme managing approx 30 Black Belt projects in the region. You'll also need to operate as a hands-on coach and mentor.

Based in Financial Services (Insurance and Banking is preferred). Master Black Belt certified and background in RPA / AI.

For more details, please contact David Howells on +44 207 478 7752 OR Jordan Franckeiss on +44 207 478 7753

Excellent command of English required

Please send CV/resume in English 

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