Enterprise Process Excellence Leader - EMEA

Location: London
Posted: almost 4 years ago
Contract Type: Permanent
Industry: People, Process and Technology Change Management, Financial Services
Contact Name: David Howells
Contact Email:

David Howells

Group Managing Director

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Job Description

Pacific has been engaged to support the global roll out of a enterprise wide Transformation programme which will allow this Financial / Technology business to continue it growth plans and journey whilst continuing to innovate and move itself forward through areas like Fintech, Blockchain and other technology evolutions in the industry. 

Working closely with the global Head of the programme, you'll be responsible for driving the Process Excellence agenda that will include traditional roll out of Lean Six Sigma as well as an integrated business technology roll out of Robotic Process Automation (actual bot deployment not just desktop automation) as well as cognitive and AI solutions as the business sponsors see the value add. 

A heavy focus on B2B data analytics and value solutions for clients, the firm is seeing double digit annual growth in most of its business units in EMEA and your roll and delivery will allow the business to continue to grow smartly be decoupling expense growth from revenue growth and thus investing in R&D on areas like innovative security, data quality and regulatory solutions / controls

As an experienced Lean Master Black Belt, you'll be working along the leadership team in EMEA as well as being an individual contributor and delivering on the programmes of work with the COE. You will have distributed project management resources aligned to the business lines and you'll need to major these individuals as they deliver Process Excellence activities in their niche areas. 

Within the first 12 months in role, the global Head expects the following delivery:- 

  • "Have approx 100 improvement projects in-flight and be starting to delivery tangible Process Improvement deliverables that are value add and sustainable"
  • "Be running 10-15 bots within the business line you're working alongside and the budget agreed for 2018-19 deployment"
  • "You'll have taken EMEA out of pilot mode for AI and ML deployment and be working with partners to deploy"
For more details please contact, David Howells on +44 207 478 7752 or Jordan Franckeiss on +44 207 478 7753.

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