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Solutions Engineer

Location: Perth
Posted: 9 months ago
Contract Type: Permanent
Industry: People, Process and Technology Change Management, Technology and Media
Contact Name: Rupert Haffenden
Contact Email: rupert.haffenden@pacific-international.com

Rupert Haffenden

Sales Manager - Interim/Contract Division

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Job Description


Our client is a global leader in the communications industry, This role will report directly into the Global Head of Solutions Engineering. 

The Business is experiencing rapid sustained growth within the Australian-Pacific market, therefore this induvial will play a critical role in driving that growth by being the primary point of contact for clients across the APAC region. 

Job Overview: This position will serve as the pre-sales centre of expertise – combining their strong knowledge of communications with their pre-sales skillset. You will be required to liaise between clients, solutions providers and distribution partners in order to develop a solution that meets the customers requirements. 

The major responsibilities of this role include: 

• Assisting other areas of the organisation such as sales and solutions providers to understand and develop customer requirements. 

• Produce a cost effective technical solution to present to clients. 

• Provide engineering support for the sales team. Including; network configurations, pricing, training and customer demonstrations. 

• Assist internal stakeholders such as the product management and engineering team in the product lifecycle to provide continual support to the clients and to meet their changing needs. 

• Extended travel both domestically and internationally to project sites, training courses, client offices. 

• Be the primary point of contact for the APAC region. Essential skills and knowledge required: 

• Previous experience in pre-sales or sales engineering within the IT or Telecoms industries. 

• Comprehensive knowledge of customer network design. 

• The ability to work cross-functionally.

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